CONTACT US

Please feel free to contact us at any time, we are happy to help you.
We strive to reply within 24 hours Monday to Friday (except holidays).


You can always contact us through e-mail: support@floatinggriptrading.com
In case you have any questions concerning your order, please see FAQ below this page. If you still have questions please provide us your order number in the mail as this will make it easy for us to find your order details and thereby speed up the process.


We are at most social media platforms where you are also very welcome to contact us.


Finally please also feel free to contact us through the contact form below.

Write Us
Jot us a note and we’ll get back to you as quickly as possible.




FAQ

Where is my package?
About 24 hours after your order has been completed you will receive an e-mail by our courier with a 13-digt numerical tracking code.
The tracking code can be tracked in any countries but please be aware that it might take a few days before you can see any specifications.
For any questions, please feel free to contact our customer service at support@floatinggriptrading.com

How long time does it take for the order to arrive?
Please find estimated shipping details here: Shipping

I can’t find my order confirmation mail, what to do?
Please check your spam inbox as it might have been caught in there. If you still can’t find it, please contact us through the contact form above or send an e-mail to support@floatinggriptrading.com

I have by a mistake written the wrong shipping address, what to do?
Don’t you worry, we will find a solution. Please contact us through the contact form above or send an e-mail to support@floatinggriptrading.com. Please provide us with your order number as this will fasten the process.

I have by a mistake written the wrong e-mail address, what to do?
Don’t you worry, we will find a solution. Please contact us through the contact form above or send an e-mail to support@floatinggriptrading.com. Please provide us with your order number as this will fasten the process.




Hi my name is Stephanie, I’m the founder of FLOATING GRIP®

For contact to me specific, please feel free to contact me at the mail below.
I strive to reply as fast as possible which is about 1-3 business days (except weekends and holidays).

E-mail: Stephanie@floatinggriptrading.com